Forum Discussion
My smarty sim card saying it's active I can't call or text
Hey Sean12
I would check that you have not signed up for a data-only plan if you are still having issues please get in touch with our customer service team https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm
Hi Rebekah - I am not being funny, but have you actually counted the number of messages which are asking the same question?
Somehow I very much doubt that it's anything to do with thick customers signing up for data only plans!
PPlease be honest and tell us what the problems with SMARTY ARE?
It's taken me weeks to get 1 of your customer service reps to admit that SMARTY are not yet capable of receiving the OTP (2FA) Codes from most companies - Apparently your engineers are working on it!
Sounds odd PeterWh_1550878.
I'm using a SMARTY SIM and don't have a problem getting 2FA (OTP) codes from anybody.
