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GrahamM_1456128's avatar
GrahamM_1456128
SMARTY Pioneer
21-04-2025
Solved

Lock screen shows Lebara, not Smarty as network

The lock screen on my mobile shows Lebara as the network rather than Smarty. I used to be on Lebara but switched several months ago and ported my existing number across. The sim is the supplied Smar...
  • GrahamM_1456128's avatar
    21-04-2025

    Hi there,

    Thanks for the reply. I think I've just found the problem. It's actually a setting on the phone thats causing this. If I manually selected the carrier, in this case Smarty, it still showed Lebara on the lock screen. I then did a bit more digging and found a setting in the Notifications & Status settings that allows you to edit the carrier name. It had Lebara in there. I changed this to Smarty and now the lock screen correctly shows Smarty. At some point while I was with Lebara, their setup must have changed this parameter as I was originally with Smarty when I first got the phone. Obviously Smarty did not change this when I switched back to a Smarty SIM.