Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
WelshPaul Oh! Don't even go there!! They will always find something to gripe about!
The next batch will be complaints that they were unable to send a short code sms - and that will probably be because they have no credit to pay for it.
I have credit, but still can’t send short code sms. SMARTY say we can, but have no interest in helping resolve the issues that are still there. Yes, I have something to gripe about, but it’s still SMARTY being unable to provide a fairly basic text function.
Trouble with network reset is… You lose all your stored WiFi networks, Bluetooth devices and you end up having to factory reset your Apple Watch in order to get it to reconnect to your mobile. Right pain!
Michael_1932266 If they have suggested firstly trying a network reset , why will you not do it? It is not a 'factory reset' - that would reset everything on your phone rather than just the connection to their network.
If they had told you that this was absolutely definitely the solution, would you still refuse to do it? Let's assume that they cannot see any other reason after checking your account - what else can they do to help you other than give suggestions?
Just to check - the credit you have is definitely an add on and shows in your account dashboard?
What is the shortcode number your trying to text?
