Forum Discussion
PAC and old number can't be verified
Hi all, just joined with smarty, entered the PAC from old provider and number wanting to transfer on the smarty webpage and they can't be verified. Anyone else had this issue?
5 Replies
Hey,
I am sorry you have been having issues, if you have tried submitting your PAC with 44 instead of 0 at the start of the phone number and are still having issues please get in touch with our chat team and they can, assit. https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.
Hi,
Hi, I am having the same issue, please let me know if you manage to sort it out. Thank you
I agree a lot of problems porting into Smarty Pac not excepted or you receive 10 emails in one day that the port in was unsuccessful web chat is a joke waiting 20.30.40 minutes for replies to questions
No, the webpage for PAC submission worked okay when I used it Laguna33p.
You should be able to submit your PAC manually with SMARTY Mobile's web chat support option.
The support team work 8am - 8pm daily - visit https://smarty.co.uk/contact to get in-touch.Good luck.
Not working. Pretty poor state of affairs that you have to join a `community` to try and find out what is happening. Web chat is a joke.
