Forum Discussion

ColsLarry's avatar
ColsLarry
SMARTY Pioneer
05-03-2023

Out of plan limit

How do I set a limit on the amount I can be charged for out of plan usage.
Especially important when roaming.

4 Replies

  • Russywhite's avatar
    Russywhite
    SMARTY Rookie
    29-05-2023

    Two questions, what happens if I try to use maritime network while on a cruiser ship, will it just not work?

    When traveling in Europe you can use up to 12gb data per month, well it just stop working when you got the 12gb limit? 

    • MSF's avatar
      MSF
      SMARTY Guru
      30-05-2023

      Russywhite @I believe that the maritime network is via satellite and so that costs £6 per minute as per Price Guide.

      onceyou have roamed up to 12Gb on the unlimited plan, you can only use more if you buy a data roaming pass. It will stop working otherwise.

  • MSF's avatar
    MSF
    SMARTY Guru
    06-03-2023

    Smarty works on loading up money to your account and then using that against paid for services.

    For instance, if you go to a non EU country and load up £10 on your account, you will have access to calls, texts etc and data only until the costs reached £10 and then things will stop working.

    In those countries, you may be better advised to seek out places that offer free wifi if possible.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    06-03-2023

    Unless you've got an active out-of-plan add-on, you won't be charged for out-of-plan usage.

    The phone won't work without credit for that type of usage.