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EileenB_4119531's avatar
EileenB_4119531
SMARTY Rookie
12-05-2026

OTP

Hi. New to Smarty. Ported old number. Receiving texts and calls no problem. Cannot receive OTP from bank and I urgently need to access my bank services. Can anyone help me? Thank you so much 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    13-05-2026

    EileenB_4119531​ I think that some other people may have had this and posted about it.

    Try a web chat with Smarty Support to see if they can pinpoint the proble