Forum Discussion

fuzzy's avatar
fuzzy
SMARTY Teamster
28-09-2024

OTP message from amazon arrives as a string of @s on my new Tenda Router.

Due to SMARTY dropping 3G in my area I've just replaced my Huawei B311 4G Router with a Tenda Wi-Fi 4G VoLTE Router (Model 4G06v1.1). It works just fine bar for one thing. When trying to login to Amazon or a bank the OTP message they send me via text (SMS) arrives as rubbish! The SMS from Amazon is just a string of @s. Texts sent from friends phones are fine.

Anyone any idea what's going on? tia, fuzzy.

3G Switch Off

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    29-09-2024

    fuzzy  Are the sms messages on your phone of on a device which takes wifi from the router?

    If it is on a device, what app do you use?

    • fuzzy's avatar
      fuzzy
      SMARTY Teamster
      29-09-2024

      I don't have a phone[1]. To access the SMS messages I login to the router (that's the way it works on both my routers).  When I just logged in to SMARTY I asked for the code to be sent by email as the SMS it sends is garbage, here it is "ᴧ㔏砺泚ॉꁛ᷾筁뙂ﲽ㹯䎄쓻﷚༙뗇抑䴦⬽腁橓괋僋꯽퉳ꊃ엸 ".

      [1]  Actually I do but I don't use it.

      • MSF's avatar
        MSF
        SMARTY Guru
        29-09-2024

        fuzzy Don't know what that is, but wondering whether it may be some Far Eastern language.