ordered eSim by mistake; How can I get a a physical sim card?

RUIDINIS​ How about: "Please can anybody tell me how I can get a physical sim card because I ordered an esim by mistake"? Sounds far more polite, doesn't it?

This article explains that it is possible: 

https://smarty.co.uk/esim?srsltid=AfmBOoowCufl7ubCfFoQAD2q881bX23VUSeQ-GDLLEAl2Sci1SGv6pfr 

You will need to web chat with Smarty Support: http://www.smarty.co.uk/contact 

You're welcome!