Forum Discussion
WayneBr_4243980
22-07-2026SMARTY Rookie
No QR code sent on email
Just purchased an e-sim and was told a qr code would be sent with activation code.
Well I got the code but no qr code
There does not seem to be any way to contact SMARTY to talk.
Got to be the worst service I have received since moving to the UK
E
1 Reply
- GordonK_4213188SMARTY Maverick23-07-2026
If you have signed up online go to the bottom of the page and there is a link saying "Contact Us"
It takes you to the Contact Us web page scroll to the bottom of that page and there is a button labelled "Start A Web Chat".
Click on that web chat button between 8AM and 8PM and you can start a web chat directly with a Smarty support agent.