Forum Discussion

WayneBr_4243980's avatar
WayneBr_4243980
SMARTY Rookie
22-07-2026

No QR code sent on email

Just purchased an e-sim and was told a qr code would be sent with activation code. 

Well I got the code but no qr code

There does not seem to be any way to contact SMARTY to talk.

 

Got to be the worst service I have received since moving to the UK 

E

1 Reply

  • GordonK_4213188's avatar
    GordonK_4213188
    SMARTY Maverick
    23-07-2026

    If you have signed up online go to the bottom of the page and there is a link saying "Contact Us"

    It takes you to the Contact Us web page scroll to the bottom of that page and there is a button labelled "Start A Web Chat".

    Click on that web chat button between 8AM and 8PM and you can start a web chat directly with a Smarty support agent.