Forum Discussion

Charles_1197892's avatar
Charles_1197892
SMARTY Pioneer
16-07-2023

No data for over four (4) weeks...!!!

4 Replies

  • Charles_1197892's avatar
    Charles_1197892
    SMARTY Pioneer
    08-04-2024

    I had just renewed my plan. However, the plan is not working? 

    • MSF's avatar
      MSF
      SMARTY Guru
      08-04-2024

      Charles_1197892 Then you need to have a web chat with Support Team so that they can investigate.

  • MSF's avatar
    MSF
    SMARTY Guru
    16-07-2023

    Charles_1197892  Sorry to hear about this, but you don’t say what steps you have taken to resolve it. Surely, you haven’t just ignored it !?!

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    16-07-2023

    Hey  Charles_1197892

    I am sorry this has happened, there are a few reasons why this can been the case and we will need to access your account, if you can please get in touch with our chat team they can assist you directly, https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.