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IanLars_1601076's avatar
IanLars_1601076
SMARTY Pioneer
09-07-2023

No connection - still on credit

Still in credit by 25meg. iPad says no internet connection( this has been in five different locations noe) reset router and reset iPad made no fifference

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    09-07-2023

    IanLars_1601076 @I think you need to have a webchat with Support Team. Firstly check that you have an active plan showing on your account dashboard and also check for any local network issues.