Forum Discussion
IanFox_1871678
15-02-2023SMARTY Pioneer
New sim in car says sim not supported
Put my new sim into my car and the car reads SIM not supported any ideas
5 Replies
- MarkWeatherillSMARTY Commentator17-02-2023
Looking on the Jaguar forums, this is not an uncommon issue across all models. One cause could be a faulty card reader.
- ChalkychapSMARTY Trendsetter15-02-2023
Have you activated your new SMARTY SIM IanFox_1871678?
If the answer is yes, does it work in another device?
- MSFSMARTY Guru16-02-2023
Can we assume that you are using the sim for data only? Where in the car are you putting it? New cars often seem to have a dedicated sim for emergency calls these days - are you putting it into that holder?
- IanFox_1871678SMARTY Pioneer15-02-2023
yes the SIM works in my ipad but tried again in the car Jaguar XE 2021 and still saying SIM not supported
- ChalkychapSMARTY Trendsetter15-02-2023
Sounds like it's probably a question for Jaguar - given SIM works in your iPad but not the car.
Good luck IanFox_1871678.