Forum Discussion

DarrenW_2220061's avatar
DarrenW_2220061
SMARTY Rookie
20-08-2023

New sim, good signal but no data

Hi,

I have recently purchased 4 new sims but I can’t use any data on any of them. I have updated the APN settings but still getting no data. 

1 Reply

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    20-08-2023

    What are you using the SIMs in, a phone, a mobile router ? 

    Are you using ‘mob.asm.net’ as the APN ?

    Does your Smarty dashboard say that your SIMs have been activated and you have bought plans for each one ?