Forum Discussion
[Network Issue] Service Update - Resolved
[UPDATE]
Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full...
Christo_1359879 I actually addressed the question to the OP.
I'm not sure why you are so certain that it is not the phone. You do not say what you have done to eliminate that as a potential source of the problem. Why is it not possible for two people to have the same phone problem?
I have tried SIM in two different phones both with the same negative results. It’s Smarty network.
Both times toggling airplane mode to get signal works for a time but if you leave phone for a few minutes it goes back to not connecting despite which phone is used so it’s not my hardware.
Thus is not a frivolous complaint. I’ve actually missed two critical calls today which I can’t call back.
