Forum Discussion

ColinBe_2999352's avatar
ColinBe_2999352
SMARTY Rookie
08-01-2025

Need a refund and cancel contract

How the hell do you get away from this ridiculous company 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    08-01-2025

    ColinBe_2999352 By having a web chat with Smarty Support team to POLITELY request a refund if you are within the 14 day cooling off period.

    If you do not have a current Smarty plan then you can simply turn off auto-renew and the sim will be deactivated after 220 days. You can request a PAC and move your number to another network if you wish.