Forum Discussion

DavidAc_1842864's avatar
DavidAc_1842864
SMARTY Maverick
11-08-2023

My number is being spoofed

How do I stop this as I can’t seem to talk to Smarty about it. 

18 Replies

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    11-08-2023

    You cannot stop someone spoofing your number. It's actually pretty easy to do too! I've had the ability to choose whatever number I want to use as my caller ID since 2004. 

    • DavidAc_1842864's avatar
      DavidAc_1842864
      SMARTY Maverick
      11-08-2023

      Thanks that means there is nothing I can do? I have had the same number for over 20 years and as soon as I join Smarty it starts being spoofed?

      • WelshPaul's avatar
        WelshPaul
        SMARTY Centurion
        11-08-2023

        Nobody has cloned your SIM, nobody has access to your SMARTY account and you are not being billed for any such calls! They (whoever they are) are simply spoofing their caller ID to show your phone number. So, to the person receiving the call, it looks like the call is being made from your device, but in reality it was made over a VoIP trunk probably somewhere in India. There is plenty of information about number spoofing on the internet, including OFCOM's website.

        In the meantime, all you can do is wait for whoever spoofed your number to move on (they will soon), or change your number.

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    11-08-2023

    DavidAc_1842864,

    What do you mean "being spoofed"?  I know of several things that can be described as "spoofing"!

    • DavidAc_1842864's avatar
      DavidAc_1842864
      SMARTY Maverick
      11-08-2023

      Someone is using my number to make calls to people I don’t know. I therefore get people ringing saying why do you keep calling what do you want. 

      • Gregory_2864170's avatar
        Gregory_2864170
        SMARTY Maverick
        08-01-2025

        Yes that has happened to me. Only after 3 months on Smarty network 

    • Strandloper's avatar
      Strandloper
      SMARTY Motivator
      11-08-2023

      DavidAc_1842864,

      If the spoofing is too much for you, consider getting a new SIM and using a completely new phone number for yourself.

      Yes, it's a hassle letting everyone that needs to know what your new number is, but should get rid of the spoofer (unless it's someone you let know (not nice to consider))