Forum Discussion
MMS photos not sending
How big is the photo? It may be that the photo is too big for MMS.
When you send from iPhone to iPhone, you are usually connecting via iMessage and so are not affected by the same size limit.
https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty - this suggests that the max. limit is about 300Kb
Or even maybe on my own iphone setting....I am able to text her in normal way.
I will keep trying different things in mean while.
🙂
- Chalkychap29-03-2023SMARTY Trendsetter
Unfortunately MMS has quite a few 'grey' areas in the MMS technical specifications for this type of message service using GSM.
Issues can potentially crop-up in several places, which might lead to a non-delivery report for the sender.
However, these can be misleading as I've sent pictures using MMS (on SMARTY), and had a "Not Delivered" status, but the picture is actually sent and the delivery status has subsequently changed.
Using WhatsApp could be an option, if that's possible.
🍀 - MSF29-03-2023SMARTY Guru
Apologies if this sounds patronising, but is each photo below the 300Kb limit and being sent separately so that overall message size is no more than 300Kb?