Forum Discussion
maybe fourth time lucky. Where are the sims going to?
Decembersangel There certainly are networks that allow a customer to use any sim as a replacement and then the network moves the account over to the sim.
I don't think that smarty operate that - I recall a number of whinges on exactly that topic.
Thank you MSF for that.
I am now going to 'Err on the side of caution' when answering, with regards to what 'major' networks support. and what the networks that 'piggy back' major networks do.
Why they are so far behind in what they can offer is beyond me i.e. it took Smarty HOW long to use short codes?🤔
I am not slamming them as they are 'affordable' for a reason but why it takes them as long as it does to catch up confuses me as surely it means they will lose customers??
- MSF13-09-2025SMARTY Guru
Decembersangel Here's my purely personal view of why everything takes so long to introduce.
The 'piggyback' networks are a way of increasing business without directly doing anything to the main income stream. As an analogy, supermarkets do it all the time by introducing anon brand 'plain' packaging, cheaper alternative to the big brands in the hope of catching the extra business from cost-conscious customers.
The accountants work on the bottom line i.e. profit. They won't take any action until that level drops below an acceptable figure for their purposes. Basically, it's fine to lose some customers as long as more or the same number are joining.💰💸
The E-sim issue may well have been driven by the fact that iPhones from the new 17 onwards will be Esim only and have no physical tray for a traditional sim. Now that could be a serious bar to people joining, especially if Android phones go that way too.