Forum Discussion

paulmoy_2186099's avatar
paulmoy_2186099
SMARTY Rookie
22-07-2023

LTE CPE router

just put my new smarty unlimited sim in my LTE CPE router but am getting no internet, I can connect to the wifi from the router though, I have tried the sims in a mobile phone as a hotspot and they are working fine, are there any settings I need to change etc? possibly on the router

2 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    25-07-2023

    Perhaps your mobile broadband router is network locked paulmoy_2186099?

    Another thing to bear in mind - the current SMART terms & conditions say an unlimited SIM plan shouldn't be used as a permanent substitute for landline broadband. I think this is covered in sections 5.15 and 5.16. 

  • MSF's avatar
    MSF
    SMARTY Guru
    25-07-2023

    paulmoy_2186099 You will need to ensure correct settings so that the router 'knows' where to look for signal and details should be in the manual or online.