Forum Discussion
Loss of 3network from ipad
Okay BillBar_2069375, do you have an active plan linked with the SMARTY SIM card in your iPad?
Has the SMARTY SIM ever worked in your iPad?
Yes I have an active plan. It has been working OK until I lost contact with three. Now under Mobile Data in Settings, Network Peoviders are listed as Gigsky, RedteaGO and Truphone. These are global eSIM providers which were not previously there and which I do not want. It would appear that they have displaced three from my device
BillBar_2069375 Are you in the UK or roaming?
Iam in the UK
BillBar_2069375 Apologies if this sounds a bit dim - just trying to assist. You have a physical sim in the iPad? Your account shows the sim number and an activeSmarty plan?
Have you had a web chat with Support Team to check that all is OK with your account?
