Forum Discussion

Sophie_514's avatar
Sophie_514
SMARTY Pioneer
26-07-2023
Solved

Leave a group

Hello all, 
I'm a part of a group plan (but not the owner) and I would like to keep my account on SMARTY but leave the plan, how can I do?
Many thanks, 

Sophie

  • JJP2's avatar
    26-07-2023

    Ask the group owner to remove you from the group (You will have to set up your own payment details to continue your service) :

    Remove a member from a group plan 

  • MSF's avatar
    26-07-2023

    Sophie_514  Normally, the group owner would remove you. If, for some reason, they refuse then you could web chat with Smarty to get your account separated.

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    26-07-2023

    Sophie_514  Normally, the group owner would remove you. If, for some reason, they refuse then you could web chat with Smarty to get your account separated.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    26-07-2023

    Ask the group owner to remove you from the group (You will have to set up your own payment details to continue your service) :

    Remove a member from a group plan