Forum Discussion
Invoice or receipt
Hello, on the smarty website its stated "SMARTY is a mobile service that's just for consumers and is only intended for personal use. We don't offer any business plans, so we can't issue VAT receipts or invoices. If you need a mobile service that you can use in a commercial capacity, you'll need to look at other service providers."
Although Smarty doesn't offer business plans some individuals are required to provide the receipt/invoice to claim back or to provide proof of address etc, other operators like GiffGaff offer the ability to download an invoice in pdf format.
Could smarty do the same?
15 Replies
As self employed I need receipts to offset against any earnings I make running workshops. I've just switched from Giff Gaff and found I can not get receipts......
Katehou_3213759 Smarty do not provide VAT receipts because they do not provide a business service. (They specifically mention this in T&C's)
The best you can do is get a screen grab of your payments while looking at your Account Dashboard.
Thanks for screen grab tip....I'll do that!
It's crazy that they don't make basic, non-VAT receipts downloadable on their website.
This is very awkward.. the consumer is the one paying the VAT and if we require an Invoice we can't get one because we are just consumers and not a VAT-registered business!? There is something very odd about this!
AngeloDu_961109 There really isn't anything odd about it.
You have access to Smarty's VAT reg. no. at the bottom of the main web page.
A business supplying consumers is not required to issue a VAT invoice. Don't forget that a number of businesses that you deal with may in fact not even be registered for VAT if turnover is £90k or less.
If you need proof of spending, then (as I suggested on another post I think) you can view your details of spend, as well as calls made, and then screen grab them.
Not sure if helpful or not, but when paying with paypal, when payment comes out you can go into the paypal transaction and it details the amount taken in invoice style format (which I then print to PDF). NOTE; it shows £0 of VAT still...which is a little odd, but hey ho.
IanSamp_2867879 When PayPal makes a payment to Smarty, is there any VAT applicable?
"...NOTE; it shows £0 of VAT still...which is a little odd, but hey ho."
Hi, I have a similar query. My employer will pay so much towards my mobile bill if Ic an provide a receipt or invoice. Has this been made possible yet? TIA
Not yet Starb7.
SMARTY services are stated as being for consumers and only intended for personal use, hence it's unlikely SMARTY will ever provide an invoice / receipt for a business expense claim.
You might need another service provider, if you want to get a monthly bill / invoice / receipt.
No worries, I'll just do a Screen Shot. Cheers
BigDealsNinja You would need to contactvthe company directly, but I can't see them changing things unless there is huge demand.
In general a company only needs to provide VAT receipts to another registered business.
I'm also not sure how you can apportion the VAT on an individual's account between business and private usage given that it is all-inclusive calls and texts and you cannot say how much data was used on business.
