Internet failure

William_3026120  Do you mean that you are not getting any mobile data on your device?

Firstly, have you definitely got data left on your Smarty plan? You should be able to check on your account dashboard.

Hey William_3026120,

There are a few reasons this may have happened, here are some steps that might help  https://tinyurl.com/493yttm7 but If you need further assistance our customer care team can offer account specific advice https://smarty.co.uk/contact available daily from 8am – 8pm.