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VickiWel_176525's avatar
VickiWel_176525
SMARTY Pioneer
13-03-2026

Im in need of my puk code again.

 My phone died and when i charged i put in code and after a few attemps its locked . Im very confused it requesting the puk code again which i didnt save.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    14-03-2026

    VickiWel_176525​ So are you saying that you have input the wrong sim code on multiple occasions and that locked the sim?

    You will need a PUK again - contact Smarty Support - and also explain that you have forgotten the sim code.