Forum Discussion

NayranC_4125913's avatar
NayranC_4125913
SMARTY Rookie
07-05-2026

I requested an eSIM but didn’t receive the QR code email. Can you resend it or check my order?

 

I requested an eSIM but didn’t receive the QR code email. Can you resend it or check my order?

2 Replies

  • NayranC_4125913's avatar
    NayranC_4125913
    SMARTY Rookie
    08-05-2026

    This is terrible, because I'm only in London this weekend and I won't be able to enjoy the city. I'm sad and frustrated, and I'm also going through an anxiety crisis.

  • MSF's avatar
    MSF
    SMARTY Guru
    08-05-2026

    NayranC_4125913​ You aren't writing to Smarty staff here - we are custoemrs on the Community forum.

    You will need to web chat with Smarty Support.