Forum Discussion

JuneMccr_451263's avatar
JuneMccr_451263
SMARTY Rookie
21-08-2023
Solved

I am trying to auto renew and can not remember my password

  • Strandloper's avatar
    21-08-2023

    JuneMccr_451263,

    Below is a copy of a Smarty help page dealing with forgotten passwords, hopefully it will do what you want.

    If not, it would be a Webchat with a Smarty Agent, and going through the needed security checks.  Give the method below first.

    How to reset a forgotten password
    What to do when you have forgotten your password

    Updated this week
    It's easy to reset your password if you've forgotten it, check out the steps below πŸ‘‡

    Go to smarty.co.uk/login and select Forgot Password?

    Enter the email address registered to your SMARTY account and select Send me a link

    ⏳ NOTE: Your link can take up to 10 minutes to arrive, please do not request a new link in that time.

    Open the link sent to your email, the link will take you straight into your SMARTY dashboard

    Finally, go to Menu > Account Settings > Edit your personal details > Change password > Send me a link

    Open the link sent to your email and update your password.

    Woohoo, done! πŸ’ͺ You'll get a confirmation to your registered email that your password has been updated.

     

    How to reset a forgotten password

    What to do when you have forgotten your password

    Updated this week

    It's easy to reset your password if you've forgotten it, check out the steps below πŸ‘‡

     

     

     

     

    1. Go to smarty.co.uk/login and select Forgot Password?

       

       

       

    2. Enter the email address registered to your SMARTY account and select Send me a link

       

      ⏳ NOTE: Your link can take up to 10 minutes to arrive, please do not request a new link in that time.

       

    3. Open the link sent to your email, the link will take you straight into your SMARTY dashboard

       

    4. Finally, go to Menu > Account Settings > Edit your personal details > Change password > Send me a link

       

       

    5. Open the link sent to your email and update your password.

       

    6. Woohoo, done! πŸ’ͺ You'll get a confirmation to your registered email that your password has been updated.

1 Reply

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    21-08-2023

    JuneMccr_451263,

    Below is a copy of a Smarty help page dealing with forgotten passwords, hopefully it will do what you want.

    If not, it would be a Webchat with a Smarty Agent, and going through the needed security checks.  Give the method below first.

    How to reset a forgotten password
    What to do when you have forgotten your password

    Updated this week
    It's easy to reset your password if you've forgotten it, check out the steps below πŸ‘‡

    Go to smarty.co.uk/login and select Forgot Password?

    Enter the email address registered to your SMARTY account and select Send me a link

    ⏳ NOTE: Your link can take up to 10 minutes to arrive, please do not request a new link in that time.

    Open the link sent to your email, the link will take you straight into your SMARTY dashboard

    Finally, go to Menu > Account Settings > Edit your personal details > Change password > Send me a link

    Open the link sent to your email and update your password.

    Woohoo, done! πŸ’ͺ You'll get a confirmation to your registered email that your password has been updated.

     

    How to reset a forgotten password

    What to do when you have forgotten your password

    Updated this week

    It's easy to reset your password if you've forgotten it, check out the steps below πŸ‘‡

     

     

     

     

    1. Go to smarty.co.uk/login and select Forgot Password?

       

       

       

    2. Enter the email address registered to your SMARTY account and select Send me a link

       

      ⏳ NOTE: Your link can take up to 10 minutes to arrive, please do not request a new link in that time.

       

    3. Open the link sent to your email, the link will take you straight into your SMARTY dashboard

       

    4. Finally, go to Menu > Account Settings > Edit your personal details > Change password > Send me a link

       

       

    5. Open the link sent to your email and update your password.

       

    6. Woohoo, done! πŸ’ͺ You'll get a confirmation to your registered email that your password has been updated.