Forum Discussion
Good Bye Smarty Good Riddance
Thank God I managed to Port out Today
Now with new network got my number back all is working Smarty you and your support are a shambles and disgrace i wanted to stay but 14 days issue not fixed agents couldn't get any replies from Tech Team
they did refund me my 1st months payment that's something I'm glad the Pac code worked as agent advised the Pac code wasn't going to work
Goodbye Smarty
7 Replies
I see that you also posted this in your original thread.
Sorry it didn't work out for you AB .
Some of us have a really good service that meets our needs at a good price, while for others there are problems. From the posts I see, there are always some areas where service is patchy or where speeds do not meet expectations. I guess that some or all of these factors are a problem with every network at some point - otherwise nobody would ever change networks!
Speed and signal was not a problem that's why i wanted to stay but if you have account problems you get no Help from agents or Tech no reply dashboard not working couldn't get a Pac code they had to do it manually if you phone you get message You dont have Access to this service
Gone to EE PAYG
EE is a rip off... Haven't used them since the Orange days. 😂
Truth be told, you get abysmal support with the majority of networks these days and paying more for your phone service doesn't get you better support - Vodafone taught me that!
Doesn't sound great AB - out of interest, who is your 'new' mobile service provider?
