Forum Discussion
eSIM is here 🎉
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers🙌
We’re starting things off with a soft launch, so right ...
Hi. I’ve activated eSIM on iPhone 16 but physical sim still showing as primary. Cannot make calls or send texts. Please help
DavidSm_1800216 Don't you need to remove the physical sim or at least turn it off in the settings?
I haven't done this with smarty yet, but have used esims alongside the physical sim and normally need to choose which one I want to use.
Yes that is the solution thank you otherwise every time you phone you have to chose the sim
DavidSm_1800216 Aha!! Glad that worked then!
When I am roaming outside the EU, I use an sim for data and I always need to either turn off the Smarty sim in settings or stop it being the primary and then make the Esim my primary
