Forum Discussion
Lukefowler777
26-07-2023SMARTY Maverick
dirty tactics by smarty
i found smarty unlimited data for £16 per month on a comparison site, smarty would not let me have it, i then found hidden in the ts and cs that it is for new customers only, that is unethical, it se...
MSF
27-07-2023SMARTY Guru
Lukefowler777 This seems quite unusual. If you see a deal on Smarty's website and are already a customer, they will usually honour it for you. You do have to contact them via web chat to request it.
Have you formally been refused the deal?
- Lukefowler77727-07-2023SMARTY Maverick
i found the deal on kens tech tips, when i tried to buy it smarty just took me to my dashboard and no new plan added, the terms and conditions say for new customers only