Forum Discussion
IanJone_1765915
24-05-2024SMARTY Maverick
Defeating a nickname SIM without a PAC ?
Based on articles and community answers, I think I am doomed. Is there any way to free a nickname account from a group? I had a group with 3 SIMs. The "owner" SIM was for a WiFi router, and the oth...
Chalkychap
24-05-2024SMARTY Trendsetter
It shouldn't be possible to create a Group with more than 2 member SIM cards, when one has used the nickname option, IanJone_1765915.
I suspect you'll need SMARTY tech support to resolve the issue - contact them using their online web chat at https://smarty.co.uk/contact - scroll down to "Start a conversation".
IanJone_1765915
24-05-2024SMARTY Maverick
I had owner, nickname and family (3 sims). Now down to owner (closed) and nickname
it was support suggested the PAC dance. Questions elsewhere suggest nicknames are evil