Forum Discussion

martinp_2317994's avatar
martinp_2317994
SMARTY Pioneer
10-02-2024

Data

Hello, I am unable to access my mobile data despite having plenty, 

Could you help me with this please? 

Many thanks

Martin

6 Replies

  • Snoodles's avatar
    Snoodles
    SMARTY Rookie
    11-02-2024

    Hello I'm still having problems and no contact from smarty, can someone advise what is the best way to find an update on the network issue please.

    • MSF's avatar
      MSF
      SMARTY Guru
      11-02-2024

      Snoodles The problem is acknowledged and they are working on it.

      If they don't know exactly what is wrong yet, then I don't suppose they can tell you when it will be sorted exactly. There have been pinned posts on this forum and a header on the Network Status Checker.

      We are forum members and so won't get any extra info.

  • MSF's avatar
    MSF
    SMARTY Guru
    10-02-2024

    martinp_2317994 When you look at the Network Status Checker page, did you see the large read header notice?

    • martinp_2317994's avatar
      martinp_2317994
      SMARTY Pioneer
      10-02-2024

      i have now , but was using the mobile on wifi not laptop

      • MSF's avatar
        MSF
        SMARTY Guru
        10-02-2024

        martinp_2317994 Also a couple of pinned posts at the top of the page of posts.

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    10-02-2024

    There is an ongoing network issues...