Forum Discussion

SusanPe_2393678's avatar
SusanPe_2393678
SMARTY Pioneer
02-10-2024
Solved

Data left

I've had data roaming on while in Europe and used 8GB out of my 12GB allowed. Now I'm in UK, I've turned off roaming. Do I have for 4GB left for the month or up to my full allowance - usually 32GB. Thank you 

  • SusanPe_2393678's avatar
    SusanPe_2393678
    05-10-2024

    Thanks. So my understanding is 12GB is just for abroad, the remaining data can be used before and AFTER my trip within that month - correct? 

3 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    02-10-2024

    You have your full remaining allowance available in the UK. So for example, if you were on a 40GB plan and had used 8GB abroad, plus another 2GB in the UK before you were abroad, you'd now have 30GB left to use in the UK.

    By the way, no need to turn roaming off when you're back in the UK - Smarty know you're not roaming when you're here.

    • SusanPe_2393678's avatar
      SusanPe_2393678
      SMARTY Pioneer
      05-10-2024

      Thanks. So my understanding is 12GB is just for abroad, the remaining data can be used before and AFTER my trip within that month - correct? 

      • SmartyTrousers's avatar
        SmartyTrousers
        SMARTY Centurion
        05-10-2024

        That's correct.