Forum Discussion

Charles_1925421's avatar
Charles_1925421
SMARTY Pioneer
22-09-2023

Change phone number of group owners plan

I joined Smarty to get a simple plan for a ruggedized phone I use when sailing. Being happy with Smarty I then decided to port the phone number of my principal phone , a Samsung, from Virgin to a second Smarty sim and create a group for both phones. I've done that and now want to make the number on my Samsung phone ,which is the one I use most 'the Group Owner but  I can't find out how to do so. Having the number of my ruggedized phone as the Group Owner is inconvenient as all texts from Smarty come to the original phone which I only use occasionally.. Can anyone help.

1 Reply

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    23-09-2023

    Charles_1925421,

    The best suggestion would be to contact Smarty via Webchat.  They may be able to change the "group owner phone" for you.

    The only other way I can think of, is to stop the "group" and then form a new one, with the phone you want as the "group owner".  This may mean you loose the 10% discount for a time.