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Change name of a user within a group plan
Hello, I have added my son to our group plan but when his Smarty account was initially created we used my name (he was the set up before anyone else), so we now have 2 users under our group of 8 user...
I had to register my son’s SMARTY account under my name because if memory serves me right, he couldn’t register as he was under 13 at the time. Only way around it is to port out and port back using their own details to setup a new account.
Once you register a name on account not possible to change
