Forum Discussion

Christo_2934468's avatar
Christo_2934468
SMARTY Maverick
15-05-2025

Can't vote in eurovision!

I'm trying to vote in eurovision which means dialling a shortcode. I've added some "out of plan" credit but still getting a looping "you've not been given access to this service" message. 

Can I not call shortcodes?! 

15 Replies

  • ShaiBro_3338806's avatar
    ShaiBro_3338806
    SMARTY Enquirer
    17-05-2025

    I just discovered the same problem, I only just switched to SMARTY last month and already thinking of moving - it would’ve been nice to know about this issue before moving or even having a clear explanation as to why it wasn’t working instead of the same repeated message on the call