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SandyMa_2246035's avatar
SandyMa_2246035
SMARTY Pioneer
28-03-2024

Cant connect a new gadget

I'm using the correct password etc but keeps coming up wrong password, mine and my wife's phone connect no problem but trying to add granddaughters doesn't work. TP LINK M5350

1 Reply

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    28-03-2024

    As you and your wife are connecting to the gadget (presumably a WiFi router ?) then the issue will more than likely lie with your granddaughters phone or even the router - check the manual or search it online, it may only allow two devices to connect to it any one time, which would be unlikely, but as you nd your wife can successfully connect to the gadget, then the issue probably lies with your granddaughter’s phone, or the gadget only allowing two connections at any one time.

    Also, double check the password is being entered correctly.