Forum Discussion

AndrewG_1096957's avatar
AndrewG_1096957
SMARTY Pioneer
18-04-2024

Cannot make or receive calls

Smarty, I don't think so.

All lies from the chat/messaging service, coverage and network checker is not updated so does not tell you there is no signal or a fault when there is and staff will NOT report the fault they just give lots is excuses. No idea when I can call my elderly ill relative.

 

Ordered a sim from elsewhere, cannot wait to be rid of this dishonest company

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    18-04-2024

    AndrewG_1096957  Seems like things have not gone well for you - sorry to hear that.

    Unfortunately, you have let off steam (understandably) on this members forum and so it is hard to see what help we can offer you.

     

    • AndrewG_1096957's avatar
      AndrewG_1096957
      SMARTY Pioneer
      20-04-2024

      It seems nobody can and after 3 days it's too late, I have changed networks.

      In future report faults and don't tell people to check the service checker when you don't update it and report a fault.

      I can prove this with your correspondence.

      Honest mobile hahahahahah 

      • MSF's avatar
        MSF
        SMARTY Guru
        21-04-2024

        AndrewG_1096957  You mention 'you' and 'your' in your post.

        None of us here own Smarty - The clue is in the title - this is the Community Forum and we are members (like you were when you posted, but presumably won't be soon).

        It is an unfortunate fact that some people will not be able to get a decent signal, no matter what the Coverage or Network Status checkers say - they are general guides and not specific to your exact location.