Forum Discussion

MurrayP_2392887's avatar
MurrayP_2392887
SMARTY Pioneer
22-09-2024

Can’t purchase a £10 add-on

Can anyone help ? I am trying to buy a £10 add on but both the ‘buy buttons’ (Apple wallet or Other Way to Purchase) simply don’t work. 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    23-09-2024

    MurrayP_2392887  Best move would be to have a web chat with Smarty Support team so that they can check your account.

    • MSF's avatar
      MSF
      SMARTY Guru
      23-09-2024

      MurrayP_2392887 Another thought....have you just upgraded your phone to the new iOS? Wonder if it may have thrown the Wallet and App into disarray?