Forum Discussion

Heather_HKA's avatar
Heather_HKA
SMARTY Pioneer
13-05-2023

Call forward stuck in buffer mide

Help - I can call any contacts and I think it’s to do with call forwarding; I can’t alter this as it is constantly in buffer mode? 

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    13-05-2023

    Heather_HKA If you think that there is some problem with your account feature, you will need to web chat with Support Team.

    If you say it is only contacts, perhaps it is something wrong in your phone. Have you tried calling a number not in your contacts?

    • Heather_HKA's avatar
      Heather_HKA
      SMARTY Pioneer
      13-05-2023

      It works if I use travel data not mobile data?!

      • MSF's avatar
        MSF
        SMARTY Guru
        13-05-2023

        Hi Heather_HKA I'm not quite sure what you mean by travel data.

        You cannot call Smarty - you always need to web chat with Support Team

         

    • Heather_HKA's avatar
      Heather_HKA
      SMARTY Pioneer
      13-05-2023

      Apple phone say to contact provider & all was fine before transfer to Smarty? I can’t call anyone - it says mobile data not available for this? Please help