Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
Ajg79's avatar
Ajg79
SMARTY Pioneer
09-12-2022

Hi all,  I am having an issue when sending a premium text (a short text to give money to charity I.e text Donate to 79430) contain toy fails. Anyone know what o can do? I have topped up with plenty of money as both add on and money on account. Any advice greatfully received. 

Richard_1562851's avatar
Richard_1562851
SMARTY Pioneer
25-12-2022

Have you had a reply to this. I can’t text bbc radio 5 on 85058

  • Lilys_Dad's avatar
    Lilys_Dad
    SMARTY Rookie
    09-01-2023

    This has been a long-time gripe for me. Smarty refuse to implement filters that would block chargeable / scam short codes, leaving some of us unable to contact 5Live or our GP surgeries, or British Transport Police.
    A workaround for BBC 5 Live is to use their WhatsApp number of 08085 909 693