Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
I am unable to send texts for radio/tv competitions
I have spotted in the app under the heading, add-ons where you can add credit to your account specifically for premium calls. I guess this is what you use for both calls or texts to competition lines, register votes for shows like Strictly Come Dancing, numbers like 0845 & 0870 plus other things. It also suggests this credit pretty much stays with you until you finish it up. You can add £5, £10 or £15 to your account.
Please could Smarty admin confirm that what I have said is correct?
I have added £5 on add-on but still can't text competitions, SMARTY you really do need to sort this out and not keep promising it's coming soon.........
Hey, if you have the out of plan add-on you will be able to call premium rate numbers not not text shot-codes. It is something we are aware banks use so it is something we are looking into.
Almost one year on and no fix. I’ve been a customer for a few years now and have four family accounts, unless this situation is rectified in 6 weeks I’m sorry to say we’ll be all leaving Smarty. Banks, GPs, Utility companies etc all use short code texts, this is beyond a joke now. Why hasn’t it been done? A simple out of plan add on can pay for whenever someone needs to use it.
