Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi BrianMcBriany the inability to text short codes isn't so much a 'problem' as it is just being a feature we haven't yet introduced to our service! However, we are aware of the demand for this and are actively looking into it so hopefully it will become available in the near future.
With regard to making customers aware before sign-up - I do understand where you are coming from with this and appreciate your feedback so will be sure to get it passed on to the relevant team for review.
In the mean time, companies and services will usually have an alternative contact method you can use instead of the short code.
I hope you have read all the response to you reply.
If it's a feature you are still unable to off in your service. I will be leaving your provider next month. It is a service feature that I need. Communication 'via alternative contact methods' is not a viable option. It is ridiculously time consuming.
Sadly I will be switching to another provider. A real shame because apart from this Smarty is great
