Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
JJP2's avatar
JJP2
SMARTY Pro-coach
07-09-2023

Hi MSF I presume, but don’t know for sure, that Three, Smarty’s parent company, allows short code texts. That being the case, it’s not as if Smarty would need to deploy a systems change, software upgrade, etc. 

I really don’t want to switch networks, but circumstances beyond my control may sadly force my hand into making a switch. 

jassingh's avatar
jassingh
SMARTY Motivator
07-09-2023

Three do support shortcodes (including where there could be a charge for them - they just get added to your billing in a separate section). 

JJP2 MSF are there many other MVNOs that support this service?  I recall that iD Mobile had/has the option to switch on 'premium' within the account settings if that's what you want to do, to enable use of these services.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    07-09-2023

    I know Voxi do support shortcodes “out of the box”. 

    The fact that ID Mobile, also an MVNO on Three, supports short code use, even on an “opt in” basis, shows that this is possible for Smarty.

    • MSF's avatar
      MSF
      SMARTY Guru
      07-09-2023

      JJP2  Almost makes it worse, doesn't it?!

      • JJP2's avatar
        JJP2
        SMARTY Pro-coach
        07-09-2023

         

        Hi again MSF jassingh 

        I just requested my PAC code from Smarty, 

        I received the PAC from 60575, the usual PAC code number and another message, from another short code ! 

        So, Smarty as a company sends shortcode messages to its users, but us users can’t use shortcodes to communicate with other companies 🧐