Forum Discussion
Adult content
How can you allow this if you don't have a credit card?
Thanks Lauren
3 Replies
I did it with my credit card and I’m still waiting for a refund . At least **bleep** Turpin wore a mask !!!
This is covered in a Smarty help article:
https://help.smarty.co.uk/en/articles/1066648-parental-restrictions
In summary, you will need to follow advice given by Chalkychap
Okay LaurenB550, you'll need to contact the customer support team, using the online web chat, with some photo ID so the these restrictions can be changed.
https://smarty.co.uk/contact - the agents work 8am - 8pm daily.
Members of the SMARTY community cannot look at customer accounts.
