Forum Discussion

Douglas_1355367's avatar
Douglas_1355367
SMARTY Rookie
14-02-2023

Adult content filter

  • I want to take off the adult content removal filter off my account. I put my card details in and it took a £1 off the card. Can you remove it for me please 
Adult Content

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-02-2023

    As Chalkychap says, you will need to sign into your account and use web chat to speak to the Support Team. The reason is that Forum Members do not have access to your account information - the majority are not even employees of Smarty.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    14-02-2023

    It'll definitely be quicker to ask the web chat team to look at your SMARTY account and remove the filter.

    Login in to your SMARTY account online, and start a web chat - good luck Douglas_1355367.