Forum Discussion

Natasha_1106969's avatar
Natasha_1106969
SMARTY Rookie
17-01-2024
Solved

Add ons

I added on £5 of extra data 3 days ago but it's not showing on the dashboard or on the phone?

  • MSF's avatar
    17-01-2024

    Natasha_1106969  You will need a web chat with the Support Team so that they can check your account. We are members like you and so cannot see that detail.

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    17-01-2024

    Natasha_1106969  You will need a web chat with the Support Team so that they can check your account. We are members like you and so cannot see that detail.

    • WendySt_2283493's avatar
      WendySt_2283493
      SMARTY Rookie
      07-02-2024

      How do I get a web chat to help me with the same problem 

      • MSF's avatar
        MSF
        SMARTY Guru
        08-02-2024

        WendySt_2283493  Go to smarty.co.uk and click on blue icon at bottom right hand corner.