Forum Discussion

SheilaR's avatar
SheilaR
SMARTY Rookie
01-05-2023

Activation

I've activated the SIM card but as soon as I lea: the house I get the message not connected to a network. I've checked the Entry point data and everything it tells me to do on the help topics but I'm still unable to make calls outside.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    01-05-2023

    SheilaR  - have you checked the network status checker for your postcode to ensure that there isn't a mast problem in your area?