Forum Discussion

SteveBr_2161715's avatar
SteveBr_2161715
SMARTY Pioneer
08-07-2023

Activating a SIM that I already own

Went through the purchase online, but need a faster solution.

Now unable to activate the SIM bought in a retailer as it is waiting to despatch the SIM purcased online.

Is there a solution.

2 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    09-07-2023

    I think you'll need to log out of your current Smarty account on the Smarty website, then go to smarty.co.uk/activate to activate the SIM from the shop, creating a new Smarty account with a different email address as part of that process.