Forum Discussion

PiotrUrb_825778's avatar
PiotrUrb_825778
SMARTY Pioneer
04-12-2023
Solved

60 consecutive days abroad

Hi, it says on the website that if I spend 60 consecutive days abroad, Smarty have the right to suspend all services on my account.

- if I switch my phone off for 20 days during that period will that extend the period for another 20 days?

- if within those 60 consecutive days abroad I go to the UK for a day with my phone switched on will days abroad start counting from 0 again?

- Is there another way to extend 60 consecutive days abroad without suspending all services on my account?

Thank you in advance.

Regards

Piotr 

  • MSF's avatar
    04-12-2023

    PiotrUrb_825778  The T&C's mention 60 CONTINUOUS days. However, it also goes on to say under 8.1:

    If we have identified that you have used Our services outside of the UK for a continuous period of 60 days or longer in a rolling 12-month period.

    So it looks like you are limited.

     

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    04-12-2023

    PiotrUrb_825778  The T&C's mention 60 CONTINUOUS days. However, it also goes on to say under 8.1:

    If we have identified that you have used Our services outside of the UK for a continuous period of 60 days or longer in a rolling 12-month period.

    So it looks like you are limited.