Forum Discussion
0345 numbers
I cant call 0345 number even though I purchased add-on for premium numbers?
6 Replies
0345 numbers are included in plans, so you didn’t need to buy an add on. See below
I have just dialled the “railcard” helpline, which is an 0345 number without any issue.
Are you sure you are dialling correctly ?
Which company are you trying to call, which number ? Maybe their lives are down ?
https://help.smarty.co.uk/en/articles/1088481-premium-freephone-and-service-numbers
JJP2RidesAgain Just by way of further info on this, I tried an 0344 number the other day and was denied access. The number was definitely correct as I checked a couple of different sources - it was an insurance company. Managed to email in the end and so did not pursue it further.
That’s odd - I wonder if 0344 and 0345 numbers are treated differently.
